Coporate apologies: the good, the bad and the ugly, by Emma Duke #ApologyClause
Grenfell Tower
The Grenfell inquiry illustrates the need for an Apology Act
Guy Corbet argues changing the law would be good for people, business and would cost nothing
Crisis PR in a post-Grenfell world
Comms consultant Liz Male on why keeping your head down, the prevailing approach to crisis management, is not good enough
