Apology Clause

Campaign to clarify the Compensation Act so businesses can apologise when they should

HomePosts tagged 'Thomas Cook'

Coporate apologies: the good, the bad and the ugly, by Emma Duke #ApologyClause

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Nick Wright on the need for greater awareness of the Apology Clause

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All credit to Thomas Cook for commissioning an independent report...

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The media like to knock someone when they are down and Thomas Cook is in the dock again.

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Too often fear of prosecution stops businesses from doing the right thing. Failing to apologise can undermine how well victims recover from trauma.

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